KPMG's 2022 Banking Industry Customer Experience Survey

24-06-2022

KPMG's 2022 Banking Industry Customer Experience Survey

Dear GNBCC Member,

KPMG is pleased to announce that the Strategy and Operations unit is conducting the 2022 Banking Industry Customer Experience Survey to understand customers’ banking experiences and their expectations from banks. 

The survey would take approximately 15 minutes to complete. Please note that responses provided are strictly confidential and anonymous.

Please offer your views and share the survey with your friends and networks to do likewise.

Kindly click here to access the questionnaire.

Please reach out to enyatefe@kpmg.com or aaidoo-forson@kpmg.com if you have any questions or concerns.

Thank you in anticipation of your contribution to this important  survey.

Sales & Markets

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